1. Introduction: This Digital Goods Shipping Policy (the “Policy”) sets out the terms and conditions that govern the delivery of digital goods, software, licenses, or other electronically delivered products (collectively, the “Digital Goods”) by SEOBRO.Agency, a Google Merchant.
2. Scope: This Policy applies to all Digital Goods purchased through SEOBRO.Agency’s storefront on Google Shopping or any other sales channels associated with Google.
3. Delivery of Digital Goods: a) The Digital Goods will be delivered electronically to the email address provided by the customer at the time of purchase. b) The delivery will occur within 24 hours of purchase unless otherwise stated on the product page. c) A confirmation email with the download link, activation code, or other necessary instructions will be sent to the customer’s email address.
4. Confirmation of Receipt: The customer’s receipt of the Digital Goods shall be deemed to have occurred when the email containing the Digital Goods is sent to the email address provided.
5. Delivery Issues: a) If a customer fails to receive the Digital Goods within the specified delivery period, they should contact SEOBRO.Agency’s Customer Support within 48 hours of purchase. b) SEOBRO.Agency is not responsible for delivery issues arising from incorrect email addresses provided by the customer or email filters blocking the delivery email.
6. Returns and Refunds: a) Due to the nature of Digital Goods, all sales are final, and returns or refunds will only be permitted if the Digital Goods are proven defective or not as described. b) Any request for a refund based on a defect or incorrect description must be submitted within seven days of purchase.
7. License and Restrictions: Customers are granted a limited, non-exclusive, non-transferable license to use the Digital Goods for personal, non-commercial purposes, subject to the terms of any End User License Agreement (EULA) or other legal agreements associated with the Digital Goods.
8. Modifications to the Policy: SEOBRO.Agency reserves the right to modify this Policy at any time. Changes will be effective immediately upon posting on our website or storefront.
9. Contact Information: For any questions or concerns regarding this Policy, please get in touch with us at:
